keurig coffee maker

How To Reset Keurig | Simple Keurig Troubleshooting Guide

Last Updated on 02/07/2021 by Miki

Do you love your Keurig to make a delicious cup of coffee every day? As you already know, it is working hard for you to achieve the best result possible. But you have to remember that just like other coffee machines, your Keurig might develop some issues in operating properly one day. Or you might’ve got the issue already. Either way, you should keep reading 🙂 Keurigs are an excellent way to have a nice cuppa joe. They make for the perfect coffeemaker at home. If you are having difficulty with your Keurig, it may just need a reset. For people who are not used to using a Keurig coffee maker, the first time they run into a problem, it can be a disaster. But when you realise that there are a few simple steps to take to solve the problem, it doesn’t have to be so bad. You will learn how to reset Keurig along with Keurig troubleshooting guides in this article.

Common issues are:

  • Keurig won’t turn on.
  • Keurig turns on/off on its own.
  • Water is leaking from Keurig.
  • Keurig coffee tastes bad.
  • Keurig stops before completing a brew.

Do not panic and follow some guides to solve the issues.

How To Reset Keurig

The first thing you need to try is to reset your Keurig. After trying this solution, see if the issue has been resolved or not.

How To Reset Keurig [Basic Method]

  1. Turn off your Keurig and keep it unplugged for a couple of minutes.
  2. Disconnect the water reservoir from the machine, then wait for a couple of minutes before you plug the machine back in.
  3. Plug the machine and turn it on.
  4. Place the water reservoir back to the machine.

If it didn’t work, then you could watch this video and follow this inventive method of how to reset Keurig:

If you still have trouble resetting your Keurig, then you might want to contact customer support. You can reach them as follows:

Call: 1-866-901-2739 7am-10pm EST 7 days a week

Email: contact form

Mail: Keurig Green Mountain, Inc.

53 South Avenue

Burlington, MA 01803

Keurig Troubleshooting Guide

Unfortunately, we cannot avoid every single issue that your coffee machine will create. As well-known, it is just nature and you need to follow the guides to get a solution. Here are some common issues with Keurig coffee machines that you can check.

Keurig Won’t Turn On.

How many times have you groaned at the sight of your Keurig refusing to turn on? You’ve tried unplugging it, checking the cord, and a hundred other tricks. None of them seem to work. Well, you may want to try the following step:

  1. Check if your Keurig is plugged in. If yes, unplug and plug it in again.
  2. Press the power button.
  3. If it doesn’t work, you can try to plug the machine into another outlet.
  4. If the machine still doesn’t turn on, you may want to contact customer support.

Keurig Turn On/Off On Its Own.

Some people have been having an issue where their Keurigs turn on or off on their own. Oh no! This is super frustrating for the Keurig owner. Luckily, Keurig took this feedback pretty seriously and have released a fix. It’s super easy to do and doesn’t require any new purchases.

  1. Make sure the automated brewing feature has been activated or not. If yes, turn the setting off. The machine shouldn’t turn on/off on its own again.
  2. If this method doesn’t work, contact customer support.

Water Is Leaking From Keurig.

When you’re excited for a fresh cup of coffee, getting a leaky Keurig is not what you want to happen. Unfortunately, the water is leaking from the Keurig, and you’re left wondering how to fix it. You find the problem, might be as easy as a change of filter, or might be something more serious. But it has to be fixed!

  1. Check if the water reservoir is placed properly.
  2. Remove it from the machine and see whether you see any liquid in the well underneath. You also need to check if the water is leaking from the water reservoir by holding it over the sink.
  3. If you don’t find any problem cause, it is likely your machine is clogged. In this case, you can try the next step.
  4. Clean the exit needles, then clean the K-cup holder as well.

Keurig Coffee Tastes Bad.

Imagine the dreadful feeling when you first wake up, and then you make coffee, only to find that it tastes like hot, bitter acid. What gives? It turns out, there are a few possible explanations for this. One is that the coffee grounds were old. Another is that you put the water in the wrong spot. If that’s not the case, then the coffee maker might need to be descaled.

  1. You need to descale your Keurig by turning it off, unplug and remove the water reservoir first.
  2. Add Keurig Descaling Solution into the water reservoir and fill it with water.
  3. Turn the machine on and place a mug underneath.
  4. Proceed with a cleansing brew cycle with the 10oz size.
  5. Discard the liquid inside the mug.
  6. Repeat this procedure until you see the “add water” sign on.
  7. Allow the machine to rest for at least 30 minutes while turned on.
  8. Rinse the water reservoir completely and fill it with water.
  9. Run a cleansing brew cycle at least 12 times.

Keurig Stops Before Completing A Brew.

Do you have a k-cup that’s not full of coffee grounds? That will probably happen if you grind your own coffee beans. The machine will read the weight in the k-cup and if it’s not heavy enough, it will quit before it finishes a brew. If this is not the case, try as follows:

  1. Simply make sure the magnet of the water reservoir is in the correct position.

Keurig Does Not Brew Enough Coffee.

Doesn’t Keurig brew enough coffee for you to get your morning caffeine fix? It’s infuriating that the cup will be full and just as you take a sip of it, the coffee is gone and you’re left with the taste of copper just because there wasn’t enough coffee in your cup. The ingredients are the perfect ratio and it’s not because of the coffee grounds. Then what should you do?

  1. It is likely that your Keurig is clogged. Try to brew a couple of times without a K-Cup to flush water through and clean it out.
  2. If it doesn’t work, you need to descale your Keurig by following the steps explained in “Keurig Coffee Tastes Bad.”

Keurig Brews Too Much Coffee.

If your Keurig is overbrewing its coffee and it’s making a mess of your kitchen benchtop, then it’s time to take action and come up with a plan for a safer, more productive environment.

  1. Check if the water reservoir is placed properly as well as everything else.
  2. Try water only brew and check if your Keurig has brewed the correct amount by using a measuring cup.
  3. Turn off the machine and unplug it.
  4. Clean the needles carefully.

Keurig Coffee Is Not Hot.

Wake up to a Keurig?? Some people enjoy their coffee just warm enough to avoid scalding the tongue, but not so hot that they lack the ability to savor the taste. Serving coffee this way will allow you to savor all of the nuances and subtleties of your coffee from the first sip to the last. For some people, however, coffee must be served steaming hot in order to enjoy it. If you are one of these people, although Keurig coffee machines will make a drink that is free of barista-style coffee art and will come in many different flavors, the coffee might not be hot enough for you. The following method could help you get hotter coffee.

  1. Clean your Keurig thoroughly in case it is clogged.
  2. If the coffee is still not hot enough, then it might be time to replace the water pump.

Keurig says “Add More Water” When It’s Full.

You know those mornings when you wake up to the sound of your Keurig’s “add more water” alarm. You snap out of your trance and realise you should have paid attention to your coffee maker last night. You fill up the reservoir with water and add some coffee, but something’s not right. Your Keurig says “add more water.” And you repeat the process. You become frustrated and annoyed at your Keurig for not brewing a good cup of coffee. But, that’s what it says when it’s full. And you should have paid attention to the message it was trying to share.

  1. Check whether the water reservoir has been filled appropriately.
  2. If yes, you may need to clean the water reservoir properly by using warm water, mild dishwashing liquid, and a damp soft cloth as well as the valves and the exit needles.
  3. If it doesn’t work, then you should contact customer support.

Keurig Makes Noises.

Anyone who has ever used a Keurig knows that they can be rather noisy. They don’t make any noise at first, but when you take the cup out and remove the K-cup, they can start making a lot of racket. And it’s not just the K-cup holder being emptied, it’s the machine itself. What should you do then?

  1. It naturally makes noises, so you don’t need to worry too much. However, if the noise is not normal, you need to make sure your Keurig is cleaned thoroughly and regularly.

Keurig Leaves Unwanted Coffee Grounds In The Cup.

The Keurig machine is fast and efficient, so it’s not a big deal if a few coffee grounds make it into your cup. But what about when the coffee grounds stay in the cup… and what about the other… down-right icky parts of the Keurig machine. Yikes! You get that old coffee smell wafting from your cup and filter, and it just plain grosses you out. There is an efficient way to avoid this problem.

  1. It is likely there are coffee grounds on the exit needle and you need to remove them. The needle is sharp, so please be careful.
  2. First, remove the pod holder and the funnel.
  3. Remove the grounds by inserting a metal paper clip into the needle.
  4. It is also recommended to use coarse ground coffee only.

In Conclusion

There you got the guide to “How To Reset Keurig” as well as other Keurig troubleshooting. You would like your Keurig to last as long as possible, wouldn’t you? It surely makes delicious cups of coffee every single day. So, how long will Keurig last in general? The answer depends on a couple of factors like its model, the frequency of cleaning, and the usage volume.

The important thing that affects the lifespan of your Keurig is how much you take care of it. It should last about 10 years with proper and regular care. Keep in mind that descaling regularly is one of the most effective Keurig troubleshooting solutions. You might want to check out this link for the official Keurig website as descaling is highly recommended. After you follow this and you have still noticed some serious problems with your Keurig, contact customer support as soon as possible.

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